FAQ

1) How Long does it take for my order to be delivered?

We dispatch your order as quickly as we can, we aim for your order to arrive within 2-5 working days. A tracking number will be provided via email, where the recipient will need to sign for the package.

2) I have already placed an order, is it possible to remove/add to it?

Once an order is placed, you will not be able to modify it. 

3) I want to collaborate with heist London, how can I do so?

We love to promote local talent and support a good cause, get in contact with us via social media or by sending us a direct email ([email protected])

4) When will you be restocking item "example" ? 

We will be announcing any new releases and restock dates on our social media platforms so be sure to click the follow button and stay informed! 

5) Can I have something made just for me?

We do provide customised clothing at a cost, please get in touch with us via email or social media and we will be happy to provide to your need.